We value your business and appreciate your cooperation with our cancellation policy. Please respect our scheduling by keeping appointments whenever possible and providing a minimum of 72 hours notice when canceling or rescheduling appointments. Because your services are guaranteed reservations reserved for you, reservations cancelled or rescheduled less than 72 hours before the date of service will incur the following charges:
- Less than 72 hours before appointment: 20%
- Less than 48 hours before appointment: 50%
- Less than 24 hours before appointment: 100%
- No-show or missed appointments: 100%
- Late arrivals - please keep in mind that arriving late for a service may require us to shorten the length of the treatment, with full charges applied, so as not to inconvenience other guests. We regret that late arrivals will not receive extension of scheduled appointments. When booking your appointments within 72 hours Changes or Cancellations will be subject to a fee.
- Please arrive 15 minutes prior to your appointment time.
Cancel or Reschedule by Phone:
10:00 AM - 10:00 PM
(Last appointment at 7:00 PM)